Our technical support
- ESIA offers ongoing support for your supervision and cybersecurity projects. As the publisher of these solutions, it can assist you with their deployment and customisation, as well as training for your technical teams.
- ESIA also offers to take over the entire management of your monitoring server through one of its support programmes.
- We can also assist you with consultancy assignments to support you in the field.
Community
469€
/ Year*
- Lite Support
- Access to updates
- No email support
Basic
965€
- Access to security updates
- Access to updates
- Email support
- Unlimited tickets
Bronze
2 879€
- Basic support +
- Updated once a year by Esia
- Getting started with your server (via SSH)
- French telephone support
- Personalised presentation of new products
Silver
4 789€
- Bronze support +
- Updated twice a year by Esia
- Set up via your VPN system
- Mise à jours des serveurs Esia Syslog et Netflow
- Updating a single instance of svalinn/Unity
Gold
8 599€
/ Year*- Silver support +
- Updated four times a year by Esia
- Server attack surface report (CIS -CAT Assessor)
- Managing an Esia cluster
- 1 day of training included
Prices are exclusive of VAT and are valid for one Esia instance only.
Services
We are here to support you
Installation & Deployment
We will take care of installing your server and adding your equipment and software within Esia.
Mission
Do you have a goal to achieve and can Esia help you (e.g. NIS2 inventory mission)?
Price
950€ HTVA / day
Customisation
Want to go further?
Training
We can train you in all aspects of Esia during one-day training sessions.
Development
Need a dedicated plugin or specific integration.
Price
950€ HTVA / day
